Privacy policy
Effective date: 10/15/2026
This Privacy Policy explains how Ryzon Performance Apparel Inc. (“RYZON”, “we”, “us”) collects, uses and shares personal information when you visit our US online shop or buy from us.
Who we are
Ryzon Performance Apparel Inc., 120 Wall Street, 20th Floor, New York, NY 10005, United States. Privacy contact: info@ryzon.net
Information we collect
- Information you provide: name, email address, shipping and billing address, phone number, order details, customer account data, and messages you send us.
- Payment information: processed by our payment providers. We do not store full card numbers.
- Information collected automatically: IP address, device and browser type, pages viewed, referring website, and interactions with our site and emails. We collect this through cookies, pixels and similar technologies.
How we use your information
We use your information to process and ship orders and returns, provide customer service, manage your account, send marketing emails if you have subscribed, analyze and improve our website, show you relevant ads, prevent fraud, and comply with legal obligations.
How we share your information
We share personal information with:
- service providers who help us run our business, including hosting and shop platform (Shopify), payment processing (Shopify Payments, Shop Pay including Shop Pay Installments, PayPal, Apple Pay, Google Pay), fulfillment and shipping (Fulfillment Express Inc. and carriers), email marketing (Klaviyo), and customer service tools
- our parent company Ryzon GmbH in Germany, which supports us with operations, customer service and IT
- analytics, advertising and content partners listed under “Third-party tools on our website”, which use cookies, pixels and similar technologies on our site
- authorities, if required by law, or in connection with a merger, sale or other business transfer
We do not sell your personal information for money. Some advertising cookies may be considered a “sale” or “sharing” of personal information under certain state laws.
Third-party tools on our website
| Tool | Provider | Purpose |
|---|---|---|
| Shopify | Shopify | Shop platform and hosting |
| Klaviyo | Klaviyo, Inc., Boston, USA | Email newsletter, including tracking of email opens and link clicks |
| Google Analytics | Google LLC, Mountain View, USA | Website analytics |
| Google Ads (conversion tracking, remarketing) | Google LLC, Mountain View, USA | Ad measurement and interest-based advertising |
| Google Maps | Google LLC, Mountain View, USA | Display of maps |
| YouTube | Google LLC, Mountain View, USA | Embedded videos |
| Meta Pixel, Custom Audiences, Facebook components | Meta Platforms, Inc., Menlo Park, USA | Social features, ad measurement and interest-based advertising |
| Meta Platforms, Inc., Menlo Park, USA | Social media integration | |
| Microsoft Clarity | Microsoft Corporation, Redmond, USA | Heatmaps, session replay and website optimization |
| Microsoft Advertising | Microsoft Corporation, Redmond, USA | Ad measurement and interest-based advertising |
| Linkster | Linkster GmbH, Hamburg, Germany | Measuring and billing affiliate and partner marketing (opt-out) |
| etracker | etracker GmbH, Hamburg, Germany | Website analytics and optimization |
| Klar | Klar Insights GmbH, Munich, Germany | Marketing attribution and analytics |
Each provider processes data according to its own privacy policy. Some of these providers process data in Germany and the EU.
Cookies and advertising
We and our partners use cookies and similar technologies to operate the site, measure performance and deliver personalized ads. You can control cookies through your browser settings. You can also opt out of interest-based advertising from participating companies at optout.aboutads.info and optout.networkadvertising.org.
Do Not Track
Our website does not currently respond to “Do Not Track” browser signals.
Email marketing
Our newsletters contain tracking pixels that show us whether an email was opened and which links were clicked, so we can tailor our content. You can unsubscribe from marketing emails at any time via the link in each email or by contacting info@ryzon.net.
Your rights
Depending on your state of residence, you may have the right to:
- know what personal information we hold about you
- access, correct or delete it
- opt out of targeted advertising and the sale or sharing of your personal information
To make a request, email info@ryzon.net. We may need to verify your identity. We will not discriminate against you for exercising your rights. You can view and update your account information in your customer account at any time.
International transfers
Your information may be processed in Germany and other countries outside the US. We protect it in line with this policy.
Data retention
We keep personal information only as long as needed for the purposes described above or as required by law, for example for tax and accounting records.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted transmission (HTTPS).
Children
Our shop is not directed at children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this policy. The updated version will be posted on this page with a new effective date.
Contact
Ryzon Performance Apparel Inc.
120 Wall Street, 20th Floor
New York, NY 10005
United States
info@ryzon.net
